"The cover and the pad are both made out of very high-quality material making it very firm yet comfortable for my dogs, No-No, Bagel and Jeffrey. It was surprising to me that they liked the crate so much since they usually sleep in their own beds and have never been inside a crate before. The seemed to find the crate pads very comfortable and stayed inside the crates with the doors shut without any begging or crying to be let out. Even with the covers on with one panel rolled up, the crate is very well ventilated and each one of my dogs looked cozy and comfortable."
-from Tina in Irvine, CA